Help Center

• Typically, orders will be shipped out within 1-2 business days (Priority Mail). Orders completed before 1pm/CT will be shipped out the day of the purchase.
• *If a problem occurs for an order, we will communicate with you right away! 
• *Some orders may ship separately

• We want complete customer satisfaction, in doing so, if you are not satisfied with your order and would like to return or exchange for another item (of similar value) it shall be done!  We only ask that the item(s) are returned in the condition it left.

In the event that you wish to return or exchange your item(s), some things you must know:

• You may return or exchange your item(s) up to 14 days from the date you received your item(s).
• You are responsible for shipping the product(s) back to Serene Accessories, and for the costs associated with that shipment.  Shipping and handling costs are non-refundable.

• Our bracelets are made to fit all, bracelet measurements range from 6 to 9.5 inches. 
• *If a bracelet's measurements are smaller than the standard 6 to 9.5 inches, it will be stated in the product's description.
  

• Our Peace of Mind Bracelets™ are adjustable and made to fit to your liking, they can expand and retract to however you see fit. 
  

• avoid touching chemicals
• avoid collision
• avoid wearing while sweating
• avoid wearing while bathing
• avoid wearing while sleeping